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Global PC Solutions

Why call a geek, when you can call a professional...?

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What does it mean to get your device serviced?
Devices hardware servicing refers to doing repairs and maintenance on the physical components of a computer and its peripherals, including fans, hard drives, keyboards and printer components. Our service includes software-related maintenance, which deals with the programs running on a computer, including eliminating malware, viruses and optimizing your operating system.

What is device hardware servicing?
Ideally, a device may go many years without needing physical maintenance, but that's not always the case. Moving components like hard drives, printers and cooling fans can break down over time, like any mechanical parts, and when they do, they'll need to be repaired or replaced. Batteries on laptops and tablets don't last forever and need to be replaced over time when they cease to hold a charge.

Other parts of a device can fail as well, including microchips like the central processing unit, the graphics card or memory chips. Screens and monitors can deteriorate over time, and any component of a device can be physically damaged by an accident or vandalism, necessitating repair or replacement.

Like anything else in a home or office, computers can also become dirty or dusty. Keyboards, mice and printers can be clogged with dust or grime, which our qualified technicians clean & thoroughly remove all dust build-up causing your device to overheat & under perform.

How often do we recommend a service?
We recommend an annual service schedule to ensure your device lifetime be extended.  Dusty work environments require a 6-month service schedule.

We service the following devices:

  • Desktop PCs.
  • All-in-One PCs.
  • Laptops or notebooks.
  • InkJet and Laser printers.
    • ​Multi-function or stand alone.  

What does this service include:

AiO and Desktop PCs:

  • Software service:
    • ​Anti-virus software:
      Updated & working.
      Weekly scan schedule set.
    • Hard drive maintenance:
      • Defrag set & completed.
      • Bad sector repair process.
      • Back-up schedule set & completed.
    • Operating System installed.
      • Update setting configured.
      • Optimized with correct configuration.
  • Hardware service:
    • Thorough dust blow out.
    • New layer of thermalpaste applied to CPU
    • Hardware diagnostics.
      • RAM.
      • Temperature control.
      • Performance optimization.
      • Visual inspection off all components.
      • Hard drive bad sector repairs.

Laptops or notebooks:

  • Software service:
    • ​Anti-virus software:
      Updated & working.
      Weekly scan schedule set.
    • Hard drive maintenance:
      • Defrag set & completed.
      • Bad sector repair process.
      • Back-up schedule set & completed.
    • Operating System installed.
      • Update setting configured.
      • Optimized with correct configuration.
  • Hardware service:
    • Thorough dust blow out.
    • New layer of thermalpaste applied to CPU
    • Hardware diagnostics.
      • RAM.
      • Temperature control.
      • Performance optimization.
      • Visual inspection off all components.
      • Hard drive bad sector repairs.
      • All mounting screws are present.

Printers:

  • Software service:
    • ​Firmware:
      Updated if required.

  • Hardware service:
    • Thorough dust blow out.
    • All feed rollers cleaned.
    • Head & nozzles cleaned.
    • Printer head alignment.
    • Bottom plate cleaned.
    • Scan surface cleaned.
    • Hardware diagnostics.
      • Feed rollers.
      • Waste bin.
      • Paper tray.
      • Connection port.